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Avis de confidentialité de WestRock

WestRock Company, its subsidiaries and affiliates (collectively “WestRock”), is committed to protecting your privacy.  This Privacy Notice describes WestRock’s practices regarding how we collect, use, share, and safeguard your personal information.  

THE TYPES OF PERSONAL INFORMATION WE MAY COLLECT

WestRock collects data from you through our interactions with you.  The types of data we collect depends on the context of your interactions with WestRock.  We strive to collect only data that is necessary and appropriate.  

To learn more about the categories of data we collect and the reasons we collect it, along with information that may also be legally relevant to you based on your location,  please click on the links below.  

  • Information You Share With Us Via Email, Phone, Post, Through Online Forms, Chats, Or Via Social Media 

When you contact us to learn more information about WestRock products or about WestRock as a company (i.e., investor relations) we collect certain data about you in order to respond to your request and provide you information about our products or our company.

Type of Information or Data

Purpose for Collection

Name and contact information (This may include email address, telephone number, postal address, social media handle, or other information we may use to respond to you).

Activer la communication

Contents of communications

Exchange information, respond to requests

 

  • Information You Share With Us as a Business Customer or Supplier

If you are a business customer of WestRock or a supplier or vendor to WestRock, we collect the following information in order to better serve our business relationship:

Type of Information or Data

Purpose for Collection

Coordonnées

(This may include email address, telephone number, postal address, social media handle, or other information we may use to respond to you).

Activer la communication

Détails de la communication (contenu des e-mails, télécopies, factures, bons de commande, etc.)

Soumettre des demandes et y répondre, échanger des informations, etc.

Informations sur le compte utilisateur

(nom d’utilisateur, mot de passe, etc.)

Utiliser le site Web de WestRock, les systèmes informatiques

Company / Employer Information

(nom de l’employeur, titre du poste, noms des gestionnaires et associés, informations transactionnelles, etc.)

Associer le contact professionnel à l’entreprise correspondante, mener des affaires

Informations sur la santé

Protéger la personne concernée ou une autre personne, par exemple lors d’une épidémie

Payment information

Enable purchases

We may maintain this information if you are a prospective, current, or former customer, supplier, or vendor of WestRock.

 

  • WestRock Online Account Holder Information 

With a WestRock account, you may sign in to certain portals or applications provided to certain WestRock customers.

Type of Information or Data

Purpose for Collection

Credentials / User Name

Activer la communication

Name and contact information

Activer la communication

Device and Usage data

Improvement of our systems

Information about your activities on the WestRock Links website

Improvement of our systems

 

  • Information You Share With Us By Visiting Our Website or Mobile Applications 

We automatically collect certain information about your use of WestRock’s online services and mobile applications, including your interaction with content and services available online.  This information includes:

Type of Information or Data

Purpose for Collection

Data about your interaction with our platforms, including your IP address, location, operating system, browser, URLs of any pages you visit on our sites or apps, device identifiers, and other similar usage information.

Ensure network and information security, continuity of service, improvement of our platforms

Please click here for WestRock's Cookie Policy. 

 

  • Information You Share With Us as a Visitor On-site at a WestRock Facility

If you are visiting a WestRock facility in person, you may be asked to share certain information about yourself prior to entering our premises:

Type of Information or Data

Purpose for Collection

Coordonnées

(adresse e-mail, numéro de téléphone, adresse postale, etc.)

Activer la communication

Informations sur l’employeur

(nom de l’employeur, titre du poste, noms des gestionnaires et associés, informations transactionnelles, etc.)

Associer le contact professionnel à l’entreprise correspondante, mener des affaires

Copy of Government Issued Identification

Confirm identity

In the United States you may be asked to share your vaccine status, recent health systems, and other information to prevent in the spread of COVID19

Protect our employees and partners from illness

Closed circuit video images as permitted by applicable law

Protect our facility

 

 

  • Information You Share With Us As a Job Applicant  

Type of Information or Data

Purpose for Collection

Nom et informations connexes

Identification

Coordonnées

(adresse e-mail, numéro de téléphone, adresse postale, etc.)

Activer la communication

Application Information (resume/CV, application form, letter of application, supporting documents, etc.)

Évaluer le candidat au poste vacant

Détails de la communication (lettres d’offre et d’acceptation, contenu des e-mails, télécopies, etc.)

Soumettre des demandes et y répondre, échanger des informations, etc.

Données spéciales

(âge, handicap, origine nationale, religion, race/origine ethnique, orientation sexuelle, etc.)

Rapports complets légalement requis ; collectés uniquement si nécessaire

Please note that WestRock employees may find information regarding WestRock’s privacy practices for employees in the WestRock Employee Data Privacy Notice, WestRock Acceptable Use Policy, and employee handbook.  This information is available to WestRock employees on the Company website.

HOW WE USE THE PERSONAL INFORMATION WE RECEIVE

We use the information you share with us for different purposes depending on the context in which you interact with WestRock.  For example, we use your information to:

  • Provide you with services or products you request or might find beneficial; 
  • Communicate with you regarding WestRock, including information that may be relevant to investors; 
  • Provide customer support or to answer your questions; 
  • Enhance the security of our systems; 
  • Enhance our visitor experience on our website or applications; 
  • Protect the safety or our employees and contractors; 
  • Comply with applicable legal and regulatory requirements.

In summary, we use the information provided to us to operate our business globally, which includes the provision of services and products, analyzing our performance, meeting our legal and regulatory obligations, developing and securing our workforce, among other legitimate business functions.

You may find out more information about our legitimate interest or other relevant legal basis for processing by clicking on the jurisdiction specific links within this Notice.

How We Share and Safeguard Personal Information

We share certain information with third parties as listed herein, such as with vendors working on our behalf and our affiliates.  

Storing and Retaining Personal Data  

We retain your personal data for as long as is necessary for the purposes provided in this Notice or to meet other legal, regulatory, tax or accounting requirements.

Nous pouvons conserver une forme anonyme de données personnelles, qui ne fera plus référence à une personne individuelle ou ne détiendra pas d’informations d’identification personnelle, à des fins statistiques sans limite de temps, dans la mesure où nous avons un intérêt légitime et légal à le faire.

If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

Selling and Sharing Personal Information

WestRock has not engaged in any activity that would constitute a sale of data within the last twelve months. 

Special Notices









Contacting Our Privacy Office

If you have questions about this Notice or about WestRock’s data privacy practices, you may contact us through our Global Privacy Office.  We may be reached via email at WestRock_Global_Privacy_Office@westrock.com.

You may also reach us via post by writing to:

WestRock Company
Attention:  Global Privacy Office
1000 Abernathy Road NE
Atlanta, Georgia 20228, United States of America

 

You may also call the WestRock Compliance Line (+1 800-457-6435) and ask to speak to the Global Privacy Office.  Callers outside the United States may reach the WestRock Compliance Line by calling country-specific toll-free phone numbers available here.

When this Privacy Notice Was Last Updated

This Privacy Notice was last updated on 16 mai 2022  

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